Privacy Policy

Who we are

aspiebooks@gmail.com

Suggested text: Our website address is: https://lambethwebstudio.com.

Comments

At Desmonds Barber Shop, we strive to create a welcoming and interactive online environment. While our website currently focuses on providing detailed information and online booking services, we continuously explore new ways to engage with our community.

Data Protection

• Commitment: Regardless of how our site evolves, protecting your personal information remains a top priority. We adhere to the highest standards of data privacy and comply with applicable data protection laws, including GDPR.

Future Enhancements

• Updates and Features: As we develop our website and add new features, we will update our policies accordingly to ensure transparency and compliance. We look forward to enhancing your online experience and will provide updates as new functionalities become available.

Contact Us

Feedback: We value your feedback and encourage you to reach out to us with any suggestions or inquiries. Please contact us via aspiebooks@gmail.com to share your thoughts or ask questions.

Media

Introduction At Desmonds Barber Shop, users may have the ability to upload images (such as profile pictures or photos in reviews) on our website. We take the privacy and security of such media seriously. Here’s what you need to know about media management on our site:

Uploading Images

• Guidance: If you upload images to the website, especially for use in reviews or on your user profile, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website, which could compromise your privacy.
• Recommendation: Before uploading your images, please strip any GPS metadata from the files if privacy is a concern. Tools are available online that can help you remove such data easily.

Use of Uploaded Images

• Purpose: Images that you upload may be used to enhance your profile on our website or to add context to your reviews and interactions.
• Handling: We take care to ensure that uploaded images are stored securely and are only accessible to necessary personnel. We also implement measures to prevent unauthorized copying or sharing of your images from our site.

Rights and Ownership

• Your Rights: You retain all rights to images you upload on our site. However, by uploading them, you grant us a non-exclusive, royalty-free license to use, reproduce, modify, and display these images as part of our services.
• Removal Requests: If you wish to remove an image you have uploaded, you can do so through your user profile or by contacting our support team to assist with the removal.

Security Measures

• Protection: We employ industry-standard security measures to protect the images you upload from unauthorized access or use.
• Breach Response: In the unlikely event of a data breach affecting your media, we will notify you and provide guidance on protective measures you can take.

Changes to Media Handling Policies

Updates: We may update this media policy from time to time to reflect changes in our practices or technological advancements. We encourage you to review this section periodically to stay informed about how we handle media uploaded to our site.

Cookies

Cookies

Introduction

• Text: “Our website uses cookies to enhance your browsing experience, manage your bookings, and improve our services. Here’s how and why we use them:”

Types of Cookies Used

1. Session Cookies
   • Purpose: To maintain your session and remember your selections as you navigate through booking services.
   • Duration: These cookies expire and are automatically deleted when you close your browser.
2. Persistent Cookies
   • Purpose: To remember your login and preferences over a period of time, so you don’t have to re-enter them each time you visit our site.
   • Duration: These cookies remain on your device for a set period or until you delete them. Typically, these cookies last for up to two years.
3. Booking Cookies (Amelia)
   • Purpose: Specifically tailored for our booking system, these cookies help remember your appointment details, services selected, and personnel preferences.
   • Duration: These cookies are essential for the functionality of the booking system and will only remain active for the duration of the session or slightly longer to facilitate easier rebooking.
4. Analytics Cookies
   • Purpose: To collect anonymous data on how visitors use our website, which helps us improve user experience and optimize our content.
   • Duration: These may last from the duration of the session up to a few years, depending on the analytic service provider’s policies.

Consent and Control

• “Upon your first visit, you will be prompted to accept or decline the use of cookies. You can customize your cookie preferences through our cookie consent tool at any time. Additionally, you can modify your browser settings to control the acceptance of cookies or disable them entirely. However, disabling cookies might affect the functionality of our site, particularly the booking features.”

Third-Party Cookies

• “We may use third-party services that set cookies on our behalf to deliver certain services or to help us enhance your experience. These include analytics tools like Google Analytics and third-party plugins necessary for booking functionalities.”

Changes to Cookie Policy

• “We may update this cookie policy from time to time. We encourage you to review it periodically to stay informed about how we are using cookies.”

This structure not only complies with GDPR requirements by informing users but also provides them with the necessary tools to manage their cookie preferences effectively. Make sure the descriptions are accurate as per the actual cookies and third-party services you use on your site.

Embedded content from other websites

Embedded Content from Other Websites

Introduction Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

What is Embedded Content?

• Examples: This could include YouTube videos, Instagram photos, Twitter tweets, or sound clips from platforms like SoundCloud.
• Purpose: Embedded content enhances our content with external media that is relevant to our articles and services.

How Embedded Content Affects You

• Privacy: These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
• Data Collection: This may include activities like your IP address being used by the third-party content provider, or cookies being set on your device by the external website.
• Security: While we only embed content from trusted sources, we do not control the privacy practices of these other websites. We recommend reading the privacy policies of these websites to understand their data handling practices.

Your Choices

• Managing Settings: If you are concerned about privacy and data security, you can adjust your browser settings to block third-party cookies or use privacy-enhancing plugins to manage how these cookies are handled.
• Further Action: If you prefer not to interact with these embedded contents, you may choose to avoid clicking on or viewing them.

Changes to Our Embedded Content Policy

Updates: We may update this policy periodically to reflect changes in our use of embedded content or to comply with regulatory changes. We encourage you to review this section regularly.

Who we share your data with

Who We Share Your Data With

Introduction At Desmonds Barber Shop, we respect your privacy and are committed to protecting the personal information you share with us. This section explains the circumstances under which we might share your data with third parties.

Booking System (Amelia)

• Purpose: To manage and facilitate your online bookings.
• Shared With: Our booking system provider, Amelia. Amelia only accesses data necessary to ensure the booking process is seamless and efficient.

Payment Processors

• Purpose: To handle payment transactions securely.
• Shared With: Trusted payment processing partners who comply with high standards of data security. We do not store your credit card details on our servers.

Analytics and Performance Monitoring

• Purpose: To analyze website usage and monitor performance to enhance our services.
• Shared With: Service providers like Google Analytics. The data shared is anonymized and used solely for statistical analysis.

Third-Party Plugins

• Purpose: To enhance website functionality.
• Shared With: Providers of third-party plugins integrated into our website. Only non-sensitive, anonymized data is shared to ensure functionality without compromising your privacy.

Legal Obligations

• Purpose: We may be required to share your data when legally obliged to do so—for example, in response to a legal request by a regulatory or governmental authority.
• Shared With: Legal authorities or as part of judicial proceedings if demanded.

Business Transfers

• Purpose: In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
• Shared With: Other parties involved in the transaction.

Service Providers

• Purpose: To provide operational services such as email distribution, customer support, and hosting services.
• Shared With: Third-party vendors who assist us in operating our website, conducting our business, or serving our users, and who are bound by confidentiality agreements to ensure the safety of your data.

Data Security Measures We ensure that all third parties are reputable and compliant with the GDPR and other relevant laws. We only share your data to the extent necessary to provide the services requested by you or to fulfill other legitimate business purposes.

Changes to Our Data Sharing Policy This policy may be updated from time to time to reflect changes in our practices or regulatory changes. We encourage you to review it periodically to stay informed about how we share your information..

How long we retain your data

At Desmonds Barber Shop, we only retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Here is a breakdown of our data retention policies:

Comments and User Interactions

• Data Retained: When visitors leave comments on the site, we retain the comments and their metadata indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Booking Information

• Data Retained: Personal information provided during the booking process is retained to manage appointments effectively and to keep a record of your interactions with us. This information is generally retained for up to seven years to comply with financial and legal obligations.

User Accounts

• Data Retained: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information. Account data is retained until the user requests deletion or after a period of inactivity (generally five years).

Payment Data

• Data Retained: We retain transactional details for a minimum of six years following the end of the financial year in which you made your last purchase, in accordance with UK tax law.

Analytics Records

• Data Retained: Data collected via third-party analytics tools is retained for a period that varies depending on the specific provider but is typically between 14 months and 5 years.

Email Communications

• Data Retained: If you subscribe to our newsletter or email updates, we retain your email address until you opt out of receiving such communications.

Data Erasure Requests

• Procedure: If you have an account on our site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to Our Data Retention Policy This policy may be updated from time to time to reflect changes in our practices or regulatory changes. We encourage you to review it periodically to stay informed about our data retention practices.

What rights you have over your data

Introduction At Desmonds Barber Shop, we respect your privacy and commit to ensuring that you have comprehensive control over your personal data. Below are the rights you possess regarding your data and instructions on how you can exercise them.

Right to Access

• Details: You have the right to request copies of the personal data we hold about you, including any data you have provided to us.
• How to Exercise: To request access, please contact us via our support email at aspiebooks@gmail.com or through our website contact form.

Right to Rectification

• Details: If you believe that any information we hold about you is incorrect or incomplete, you have the right to request that we correct or complete this information.
• How to Exercise: You can correct some of this information directly through your user profile settings on our website. For other changes, please reach out to us at the contact details provided.

Right to Erasure

• Details: You have the right to request that we delete your personal data, under certain conditions.
• How to Exercise: Send your request for data deletion to us at aspiebooks@gmail.com, noting that we may retain data as required by law (e.g., for tax purposes).

Right to Restrict Processing

• Details: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• How to Exercise: Contact us at aspiebooks@gmail.com with your request.

Right to Object to Processing

• Details: You have the right to object to our processing of your personal data on grounds relating to your particular situation.
• How to Exercise: To object, please send a detailed reason for your objection to aspiebooks@gmail.com.

Right to Data Portability

• Details: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• How to Exercise: To facilitate this transfer, contact us at aspiebooks@gmail.com.

Right to Withdraw Consent

• Details: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
• How to Exercise: You can withdraw your consent via your user settings or by contacting us at aspiebooks@gmail.com.

How to Exercise Your Rights

• Procedure: To exercise any of these rights, please get in touch using the contact details provided above. For your security, we may request specific information from you to help confirm your identity before proceeding with any request.

Changes to Your Data Rights

• Updates: We may update this policy periodically to reflect changes in legal requirements or our data practices. We encourage you to review it regularly.

Where your data is sent

At Desmonds Barber Shop , we take your privacy seriously. This section explains the various locations and entities to which your personal data might be sent as part of our operational processes.

Visitor Comments

• Anti-Spam: Comments made on our website may be checked through an automated spam detection service. This helps us maintain the integrity of our site and ensure a safe environment for all users.

Booking Information

• Third-Party Service Providers: To manage bookings effectively, data related to your appointments may be shared with our booking system provider, Amelia, which helps us schedule and manage services provided to you.

Payment Processing

• Financial Institutions: If you make payments through our website, your payment data is processed by third-party payment processors who specialize in the secure online capture and processing of credit/debit card transactions.

Analytics and Marketing

• Data Analysis: We use third-party services like Google Analytics to analyze website usage and improve our services. The data sent to these services is generally anonymized but may include details such as IP address, browser type, and operating system.

Email Communications

• Email Service Providers: When you subscribe to our newsletters or updates, your email address is managed by email service providers who assist in the delivery and management of email communications.

Legal and Regulatory Requirements

• Compliance with Law: In certain circumstances, we may be required to disclose your data to regulatory bodies or law enforcement agencies. This would only occur in response to valid requests for information as part of legal proceedings or regulatory compliance.

International Transfers

• Data Protection: If your data is transferred outside the UK, we ensure that similar protection is afforded to it by ensuring at least one of the following safeguards is implemented:
  • Transfer to countries that have been deemed to provide an adequate level of protection for personal data by the UK government.
  • Use of specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Changes to Where Your Data Is Sent

Updates: We may update this section from time to time to reflect changes in our practices or in response to legislative or technological changes. We encourage you to review this section periodically.